Seven weeks later, woman still waiting for car repair
(Alexis Bowen stands outside of Melkonyan Auto Repair Monday
night hopeful that her car will be repaired soon.)
SPOKANE, Wash. - Leaving your car in the shop for a day can be a inconvenience to anyone, but what happens when repairs, that should have taken an afternoon, turn into seven weeks of waiting?
Alexis Bowen took her car to Melkonyan Auto Repair on E. Trent to have blown tire fixed nearly two months ago and that's when her minor inconvenience turned into a world of problems.
A mechanic first told Bowen that on top of repairing her blown tire, the car would need new parts. New parts turned into an engine rattle that would require repair and when Bowen returned to the business days later, she found the gate locked and her car stuck inside.
When Bowen called the owner, he said he had broken his wrist and was in the hospital - unable to complete the work on the car.
Another week would go by and Bowen would hear nothing from the owner.
After days of waiting, and begging for rides from friends, Bowen thought the business had closed and considered getting the police involved, but to no avail. Officers told her it was a civil matter and that to get her car back she would have to get a court order.
"I want my car back, I just want normal service. I work in the service field. I work in sales and service and you don't do that," said Bowen. "If there's something wrong, if he's truly in the hospital and he's truly hurt, somebody has to be taking care of his business or calling the customers he has."
Monday, Bowen's luck seemed to change. When contacted by KHQ, the owner of the business said Bowen would have her car on Wednesday. Bowen said she'll believe it when she sees it as this is not the first time in nearly two months she's been told the same.
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