Red Tape: Beating Back Bank Fees In Small Claims Court
MSNBC.COM - If you've ever felt powerless in a fight against a large corporation or been blind-sided by bank fees, you should know about James Noble.
The Charlottesville, Va., software engineer found himself on the short end of a credit card interest rate increase and facing $300 in overdraft fees levied by Bank of America earlier this year. In both cases, he felt the costs were unfair, but he couldn't get anyone at the bank to listen.
"Customer service is so bad at most places now, it's really starting to get to the point where you have to go to court to be treated fairly," he said.
So he did. And he won – a judgment of almost $900 against Charlotte, N.C.,-based Bank of America.
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