They're Closing: Read The Message From DirectBuy To KHQ - Spokane, North Idaho News & Weather KHQ.com

They're Closing: Read The Message From DirectBuy To KHQ

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FROM DIRECTBUY TO KHQ: In respect to utilizing their memberships moving forward, members may shop at any of our more than 130 locations throughout North America, as well as order items from the newly-revamped members' only website -members.directbuy.com - which offers more products than ever that you can view, price and order on-line. 

Spokane area members now also have the ability to shop from the comfort of their homes using our Home Shopping Program. The service enables members to place orders with DirectBuy vendors with complete access to catalog and pricing information, just as if they were in a DirectBuy club. Our Home Shopping agents can assist members via email (homeshopping@directbuy.com ), telephone (800-647-6733), and fax (219-755-6276), attn: Home Shopping) during the following extended hours: Monday through Friday, 9:00am - 9:00pm CST and Saturday/Sunday, 9:00am - 5:00pm CST.  Any orders placed through Home Shopping will be sent to our receiving partner who will be offering special rates on white glove home delivery to members of DirectBuy of Spokane.

All pending orders that were placed by members via DirectBuy of Spokane will be completed.  All orders that have yet to ship will be delivered to our receiving partner.  Any orders currently in the Spokane Valley warehouse will be transferred to our receiving partner immediately.  For any members that do have open orders, they will be contacted to arrange for pick up or delivery.  Members with any questions pertaining to an order can emailorderinfo@directbuy.com  or call 800-827-6400. If members have questions that do not pertain to an existing order, please call us at800-827-6400. Ext. 197 or email us atmemberrelations@directbuy.com.

We have already begun working to provide members with a local showroom in the Spokane area. We'll be updating members as those details become available.  

We look forward to helping our Spokane members enjoy all the tremendous benefits of DirectBuy. 



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