Delta Charges Troops Returning From Afghanistan $2,800 In Baggag - Spokane, North Idaho News & Weather KHQ.com

UPDATE: Delta Charges Troops Returning From Afghanistan $2,800 In Baggage Fees

 

UPDATE: Reacting to public outcry, Delta says it will allow members of the military to check four bags for free.

The news came after two Army soldiers returning from Afghanistan complained in an online video that Delta charged their unit a total of $2,800 when some of them checked a fourth bag.

Delta Air Lines Inc. has long allowed three checked bags for active duty military members flying in coach, with charges beginning with a fourth bag. The soldiers said their travel orders allowed four bags.

The video of the two soldiers on a flight from Baltimore to Atlanta went viral and put Delta on the defensive. The video had clocked more than 170,000 views on YouTube by midday Wednesday.

PREVIOUS COVERAGE:

WASHINGTON - Delta Air Lines is facing intense criticism after charging 34 U.S. soldiers returning from Afghanistan $2,800 in baggage fees.

The incident came to light on Tuesday after a couple of the new-media savvy soldiers recorded a video about their ordeal and posted it on YouTube.

"We showed up and found out we had too many bags," said Army Staff Sgt. Robert O'Hair in the video, which was shot on their flight. "We had four bags, and Delta Air Lines only allows three bags. Anything over three bags you have to pay for, even though there's a contract between the United States government and Delta Air Lines: When returning from Afghanistan on military orders, you're authorized up to four bags."

O'Hair added that all the soldiers with a fourth bag had to pay $200 out-of-pocket. The total for the 34 soldiers was more than $2,800. O'Hair's fourth piece of luggage was his weapons case, carrying the tools he used, in his words, to "protect myself and Afghan citizens while I was deployed in the country." >>>CLICK HERE TO READ MORE AND TO WATCH VIDEO OF THE SOLIDERS TALKING ABOUT IT

FACEBOOK REACTION:

Kevin Tyler Goodnight F*** DELTA

Jill Jasion Weiszmann Shame on Delta! God Bless our Troops. It will work itself out, I'm sure.

Tiffanie Fernandes Deltas gotta make their money too. Yeh $2gs is a lot but its their price I guess.

Rena Martinez The money out of the SOLIDERS POCKET should be helping their families not being over charged for baggage fees!

Kat Garcia I foresee a boycott.

Lorri Moreno-Geisinger Simple really...boycott Delta. There are plenty of other airlines to chose from. That being said, the govt needs to reconsider who gets contracts.

Kami Campbell ‎@ Alisa - They shouldn't have a limit on their baggage...If you were living outside of the country for months or years I am sure you would have more than 4 bags!

Kris Jenkins DISLIKE... the airlines are (including Delta) are ripping people off with all the added fees. Granted, Delta needs to recoup the cost of the weight, but in the end, who ends up paying for this is our government's money.

Sarah Strickland Ramsden I know what airlines I am NEVER going to fly on again!!!!

Joan Scott Is there another side to this story? I think NOT!!!!

Laurie Brateng Gilbertson In this instance I am happy as a taxpayer to pay their baggage. Its the least any of us can do. These men and women have sacrificed much, along with their families to protect my family's freedom! Delta has a contract with DOD. They did not honor it. Pure and simple.

Jessie Montney Not cool.

Heather Roduner I don't get the big deal. Yes, they are military but business is business. Any time we've flown on military orders the airlines have been great and extended us a huge amout of grace.

Darryl Theis I think maybe all delta executives need to take a flight somewhere and an accidental fighter jet just accidently shoots them down OOPS!!

Angela Marie Brawner Rush Good grief! They risk their lives for our country and this is the thanks they are given. Someone needs their head examined.

Darla J. Swan I THINK THIS IS A VERY STUPID IDEA. THESE PEOPLE ARE RISKING THIER LIVES FOR ME AND YOU.... AND YOU WANT TO CHARGE THEM? GET A LIFE DELTA AIRLINES. MAYBE YOU SHOULD BE PUT ON THE FRONT LINE IN AFGHANISTAN..

Julie Humphreys Think it's despicable!!!!

Cristy Rainer Kluender Very unpatriotic!! They should face charges for this!!

Michael Gonzalez BULLSHIT THEY BEEN FIGHT FOR OUR COUNTRY

Kara Wells They had better refund that money, pronto. Makes me want to avoid flying w Delta at all costs.

Jodi Campbell I saw this posted somewhere yesterday and I couldn't believe that it could be true. Shame on you Delta for being so blinded by greed that you can't offer our serviceman a simple coutesy of waiving a luggage fee!! Terrible!!

Kevin Brooks SHAME ON YOU DELTA!! You should have given them a free flight home at the very least for our brave soldiers. Again---SHAME ON YOU DELTA!!

Patty Cyr Peppler That's bull

Dave Edwards Business is business they are no different from me or anyone else if we as a hole have to pay so should they,and I know they are our service men and women but no matter where they are sent and what conditions they have come from war wise they made the decision to join,no one twisted their arms to join the military and there for they should be treated no differently than u or I,just my opinion....

Julie Breshears You know they're going to come out and apologize and blame this on the employee who did it. Either way - I hate Delta - they are a horrible airline and this is yet another reason why. They'll throw the employee under the bus and leave them holding the bag.

Kelly Wendt Really???!! I guess the economy must be really bad if they are pulling stuff like that

Michael Carothers Think ill avoid delta'

Samantha Thompson WTF!! Thats out ragious. Were the people who decided that smokin crack or something? Think after fighting for our freedom for how many years?, that the US should cover their fees or just drop them. Thats completly barbarick and mental that ...theyd even think of charging those men and woman that huge fee. Think the president should reconsider or do something about that since after all hes the one that decides when they come home, if that the US should pay for their trip back home, cause you know their US ARMY

Misty Olson Ridiculous, thank goodness for social media allowing us to realize when companies are taking advantage of our military, I have a feeling that Delta is going to lose MUCH more money than they are charging our troops from this. We as a s...ociety need to hold businesses accountable to be honest and responsible, obviously Delta needs a bit of a financial spanking, I say boycott on my friends, hit them where it counts : right in the pocketbook?

Julie Breshears Wow Dave - lucky for you they made that choice so you could spout your stupidity (and by the way it's whole not hole) freely. They weren't flying for personal travel. They were returning home from fighting FOR YOU. They weren't bringing hom...e four bags because they'd collected a bunch of crap they were bringing home the weapons and equipment they needed to fight FOR YOU! You're also missing the fact that Delta has a contract with the military to cover the four bags they had but charged them anyway. You need to get a clue.

Rebecca Godina Now I really know why I don't fly with delta. And you better believe after this I will NEVER fly with them and I will tell everyone I know not to fly with them. These men and women don't do enough for our country so let's charge them an arm... an a leg in order for them to come home? That is rediculous. I am extremely upset after hearing this is what Delta is doing for the men and women that put their lives on the line for ALL of us.

Heather Roduner Not that I'm blaming anyone but I know for my husband it stated on the orders how many bags they were allowed to bring. For some reason it was four when he was going and three coming back. Thankfully my husband checked and noticed the difference and mailed some stuff home.

Taryn Pritchard SMH THAT IS BULL S**T!

Lorri Moreno-Geisinger ‎@Dave: Really? Treated no different for defending your country...tell that to the widows and children of soldiers. ::sighs::

Karen Marchand are you kidding me? Delta sorry to say u just went down in, will never fly with you again. How dare you!

Karen Marchand I dont care if they had extra bags or whatever, these men and woman defended our country, give them a break!

Kevin Drohan Well, as a taxpayer and a disabled vet I have only two words for Delta...F___ Y__!!!

Teresa Napier THAT'S ABSURD. I REALLY dislike that idea. I believe the troops should NOT be charged anything. They have been over fighting for our freedom and Delta won't waive their baggage. Come on now...give them something back for all their hard work. Delta is just money hungry and it makes me sick. I will not ever fly on Delta Airlines.

Erin Cushman Fairbank DISGUSTING :(

Aimee Flinn Nechanicky It's BS, but we get reimbursed.

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