Family Horrified By Dead Mother's Emails - Spokane, North Idaho News & Weather KHQ.com

Family Horrified By Dead Mother's Emails

WTSP.COM - The holiday season is supposed to be a time of joy. But in Stafford County, one family is suffering through tears, anger and pain. They've been hammered by a barrage emails from their dead mother's account.

They cannot make it stop. Every other day another email from the hacker hit's them. "Male enhancement!" "Work at home!" "Cheap Viagra!" -- all from their dead mother's account -- and each a reminder of the pain of losing her.

The emails started about two months ago, almost two years to the day after Cassie Woods' mom died of nearly untreatable scleroderma. Woods' heard a beep on her phone in September and looked down and saw it was from her mom's email account. "My mom was my best friend," she says through tears.

The emails kept coming to everyone in Paula Case's address book. A hacker had hijacked her account. "I don't think it's fair that me and my sisters have to suffer seeing an email from my mom that's not even here," Woods says weeping.

Cassie's husband, an Iraq vet, sent an email to the hacker pleading with him to stop. "The email address belongs to my wife's mother who passed away two years ago. Please stop what you're doing before we go to the police," he wrote.

They tried to shut down the account. "Everything you have on an account to prove that you're that person, I have of my mother's," says Woods. "So you would think they would just shut it down so it would stop." But the hacker has changed the password and the alternate email account where resets go. 

They called Yahoo, and asked the company to close the account. "It was one of those endless nightmares of push this number, and push this number, and push this number," says Jarrod Woods.

Finally someone from Yahoo told them they needed Paula Chase's death certificate, which they're still trying to get.
And still the emails keep coming, some of them obscene and graphic, from the account of a woman who never drank, never smoked and never even cussed. "She was a Christian lady, and to see male enhancement in an email from her -- it was kind of devastating," says her daughter.

A Yahoo spokesman was reluctant to talk specifics, but said the company is working with the family to close the account. Cassie Woods says the help consists of calling with a fax number where they can send the death certificate.

Yahoo still needs a death certificate, even though you can Google Paula Chase's name, and find her obituary, or look on Nexis and see she's listed in the Social Security death index.

  • Most Popular StoriesMost Popular StoriesMore>>

  • Florida woman arrested after 3 dogs found in freezer

    Florida woman arrested after 3 dogs found in freezer

    Saturday, December 16 2017 7:30 PM EST2017-12-17 00:30:58 GMT

    PIERSON, Fla. (AP) - Sheriff's deputies checking the home of a Florida woman and her small child found three dead dogs in her freezer and a house covered in filth and cockroaches.    The Daytona Beach News-Journal reports that 35-year-old Victoria Kanger was arrested on Thursday and charged with child neglect.

    >>

    PIERSON, Fla. (AP) - Sheriff's deputies checking the home of a Florida woman and her small child found three dead dogs in her freezer and a house covered in filth and cockroaches.    The Daytona Beach News-Journal reports that 35-year-old Victoria Kanger was arrested on Thursday and charged with child neglect.

    >>
  • See a movie in a theater every day for a year for only $90? Costco offering bundle with MoviePass and Fandor

    See a movie in a theater every day for a year for only $90? Costco offering bundle with MoviePass and Fandor

    Wednesday, December 13 2017 5:35 PM EST2017-12-13 22:35:41 GMT

    KHQ.COM - If you're into watching movies in theaters AND at home, Costco has a deal for you! The wholesaler is offering an evoucher that bundles a full year of access to MoviePass and Fandor for only $89.99.  MoviePass, which gives free movie tickets, usually costs $120 a year alone. Twelve months of Fandor, a movie streaming service, is $60. 

    >>

    KHQ.COM - If you're into watching movies in theaters AND at home, Costco has a deal for you! The wholesaler is offering an evoucher that bundles a full year of access to MoviePass and Fandor for only $89.99.  MoviePass, which gives free movie tickets, usually costs $120 a year alone. Twelve months of Fandor, a movie streaming service, is $60. 

    >>
  • Possible suspension after deputy draws gun on motorcyclist

    Possible suspension after deputy draws gun on motorcyclist

    Saturday, December 16 2017 1:46 PM EST2017-12-16 18:46:15 GMT

    SEATTLE (AP) - A King County Sheriff's deputy who drew his gun on a motorcyclist while stopped at a red light faces a possible 10-day suspension.    KING-TV reports that the Chief of the King County Sheriff's Office Criminal Investigations Division recommended the suspension on Friday for 53-year-old Richard Rowe.

    >>

    SEATTLE (AP) - A King County Sheriff's deputy who drew his gun on a motorcyclist while stopped at a red light faces a possible 10-day suspension.    KING-TV reports that the Chief of the King County Sheriff's Office Criminal Investigations Division recommended the suspension on Friday for 53-year-old Richard Rowe.

    >>
HD DOPPLER 6i
/