HOLIDAY SPOILER ALERT: Best Buy Cancels Online Holiday Sale Orders
MYFOXTAMPABAY.COM - Best Buy is canceling some customers' Christmas orders, citing a 'situation' that will undoubtedly leave the company looking like a Grinch.
Specifically, the Minneapolis-based electronics giant is saying it cannot fulfill certain ‘Black Friday' and ‘Cyber Monday' specials sold online. Those items have reportedly been backordered since the annual post-Thanksgiving shopping spree.
"Due to overwhelming demand of hot product offerings on BestBuy.com during the November and December time period, we have encountered a situation that has affected redemption of some of our customers' online orders," said Best Buy's Jeremy Baier in a statement. "We are very sorry for the inconvenience this has caused and we have notified the affected customers.
Many customers are venting their rage in the company's online forums.
"What a bunch of Bologna," reads one post. "On Black Friday, I had ordered the [Sony] PlayStation 3 160gb Holiday Bundle and it was confirmed with an order… Yesterday, my wife got an e-mail that they will not be getting our product and are canceling the order."
Oddly, a quick check of the Best Buy website Wednesday afternoon indicated the Sony Play Station 3 was still available for purchase and overnight shipping was available.
It was not immediately clear exactly what items are
affected. Also unclear was whether customers would receive compensation
for the inconvenience of having an order canceled so close to
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