Walmart Move Has Workers Nervous - Spokane, North Idaho News & Weather KHQ.com

Walmart Move Has Workers Nervous

AOL.COM - After 30 years, "People Greeters" will no longer welcome Walmart customers with a "cart and a smile." Four months after Walmart got rid of its night-shift "People Greeters," the big-box retailer is moving its day-shift greeters inside the store. Walmart claims it's all in the name of better customer service, but the announcement has left some greeters uncertain about the future of their jobs.

Welcome to Walmart. How are you doing?'

Jerome Allen has greeted morning shoppers at Walmart for five years, the last two at a supercenter in Fort Worth, Texas. He heard through the grapevine that the store was reassigning its night-shift greeters, but was surprised when the store manager called him into his office on Thursday, and told him that there would be no more door greeters at all.

Allen's new position, which begins Feb. 6, will be to stand in "high traffic" areas of the store, ask customers if they need any assistance, and direct the flow of traffic. Allen doesn't think his new position will be particularly useful. The store, he said, already has a full roster of employees manning the floor, who are required to ask nearby customers if they need any help, as dictated by the "10-foot Rule."

David Tovar, a Walmart spokesman, claims store greeters have no cause for concern. "They're not going anywhere," he told AOL Jobs in an interview.

But Allen isn't convinced. "I don't think they're going to let me stand around doing nothing," he said. "I don't know what my career is going to be here at Walmart. They're moving me to a position that isn't going to be here very long."

Allen fears that many greeters, once they're in their new positions, will be found redundant, and let go. Allen's hours are already reduced for next week, to 16 hours from 20. He would love to work more; with an hourly wage of $10.45, Allen is struggling to support his two children. click here to read the full story

 

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