AT&T Must Refund Overcharged Cell Customers - Spokane, North Idaho News & Weather KHQ.com

AT&T Must Refund Overcharged Cell Customers

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NBCNEWS.COM - AT&T has agreed to pay a $700,000 fine and refund customers who had been overcharged on smartphone plans, after the Federal Communications Commission looked into complaints that the No. 2 U.S. wireless carrier may have switched users to costlier monthly subscriptions without their consent.

The company agreed to return excess charges paid by smartphone customers who were switched to a costlier, monthly subscription plan from a "pay-as-you-go" system, the commission said in a statement on Tuesday. click here to read more