Verizon Best, AT&T Worst In Consumer Reports Carrier Survey
NBCNEWS.COM - Consumer Reports' annual ratings of wireless
providers, released Thursday, shows that the major cellphone companies still
have a lot of work to do to boost customer satisfaction.
In fact, none of the big four national carriers had an overall satisfaction
score above 72 percent, across the board lower than their overall scores from
just two years ago. Consumer Reports says cellphone companies remain among the
lowest-rated service providers it evaluates.
We pay a lot for our cellphones and wireless services and we expect a lot in
return: rock-solid voice connections, seamless data downloads and world-class
customer service. But apparently we don't always feel that we get it.
Verizon topped the list of major carriers in this year's subscriber survey,
followed by Sprint, T-Mobile and AT&T. The rankings are based on responses
from 63,000 readers.
Wednesday, May 22 2013 7:26 PM EDT2013-05-22 23:26:35 GMT
SPOKANE VALLEY, Wash. - The body of a 46-year-old female has been found at the Oxford Suites Hotel in Spokane Valley.>>
SPOKANE VALLEY, Wash. - The body of a 46-year-old female has been found at the Oxford Suites Hotel in Spokane Valley. Staff members found the body in the floor room on Wednesday afternoon. At this hour we're awaiting more details from authorities. >>>SEND BREAKING NEWS VIDEO AND PICTURES TO PIX@KHQ.COM| >>
Wednesday, May 22 2013 6:19 PM EDT2013-05-22 22:19:24 GMT
KHQ.COM - Rain and mountain SNOW wrapping around a large Low pressure system will continue to cause problems through this evening.>>
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