Better Business Bureau Warns Consumers About Possible Extended W - Spokane, North Idaho News & Weather KHQ.com

Better Business Bureau Warns Consumers About Possible Extended Warranty Scam

Posted: Updated:

SPOKANE, Wash. —Extended warranties can be helpful on your car to avoid paying high repair costs, but the Better Business Bureau says if you receive a call from someone offering to extend your vehicle's warranty you should be careful before buying because it's likely a scam.      

Ty Bruner is a smart guy that has given his truck plenty of care over the past ten years. So when got a call from someone recently trying to sell him an extended warranty he thought he'd do a little research first before paying $2,000 over the phone.  

"So I called my mechanic and he hadn't heard of it before, but he did say if you're interested, make sure you read the fine print," said Ty Bruner, car owner.   Bruner called back asking for more information and a copy of the contract.  

"And that's when things went south. He told me I couldn't call him back, and they weren't going to send me a contract because people needed to get paid and they weren't going to waste their time underwriting a contract if I wasn't going to sign," said Bruner.  

"When it comes to the phone," said Chelsea Dannen, Better Business Bureau. "You can never really be sure who is on the other end."  

Chelsea Dannen says it is highly unlikely a legit dealership or warranty company would call out of the blue, and will often send you something in writing first.

"It's easy to convince people to give up information over the phone," said Dannen.  

Dannen says to always be wary of making any transactions over the phone.   "Always ask for more information about them, so it's easier to research, and easier to decide if you want to do business with them," said Dannen.  

And that's exactly what Ty did. Asking a few smart questions before risk losing thousands of dollars.  

"It seemed to me if it was somebody more vulnerable it'd be easy to fall for it," said Bruner. 

  • Most Popular StoriesMost Popular StoriesMore>>

  • Remembering Beau Weiher: Montana man dies in Glacier National Park

    Remembering Beau Weiher: Montana man dies in Glacier National Park

    Monday, September 15 2014 5:01 PM EDT2014-09-15 21:01:41 GMT
    WEST GLACIER, Mont. (AP) - A 22-year-old Montana man has died, possibly after attempting an illegal BASE jump in Glacier National Park. The National Park Service was notified at Saturday night that Beau Weiher, of Missoula, was overdue from a solo day hike in the Many Glacier Area.>>
    WEST GLACIER, Mont. (AP) - A 22-year-old Montana man has died, possibly after attempting an illegal BASE jump in Glacier National Park. The National Park Service was notified at Saturday night that Beau Weiher, of Missoula, was overdue from a solo day hike in the Many Glacier Area.>>
  • First date ends with man dead, woman hospitalized

    First date ends with man dead, woman hospitalized

    Tuesday, September 16 2014 9:44 AM EDT2014-09-16 13:44:21 GMT
    TACOMA, Wash. (AP) - Pierce County sheriff's detectives know this much: a first date ended with a Gig Harbor, Washington, man dead and his date hospitalized in critical condition.The News Tribune reports that investigators think the 47-year-old Port Orchard woman ran over her date, then crashed his truck 15 feet down an embankment.>>
    TACOMA, Wash. (AP) - Pierce County sheriff's detectives know this much: a first date ended with a Gig Harbor, Washington, man dead and his date hospitalized in critical condition.The News Tribune reports that investigators think the 47-year-old Port Orchard woman ran over her date, then crashed his truck 15 feet down an embankment.
    >>
  • WATCH: Rarely seen 9/11 Budweiser commercial that aired only once

    WATCH: Rarely seen 9/11 Budweiser commercial that aired only once

    Thursday, September 11 2014 8:52 PM EDT2014-09-12 00:52:54 GMT
    KHQ.COM - This Budweiser commercial was produced after the September 11th terrorist attacks. However, it hasn't been widely seen because Budweiser only aired it once so as not to benefit financially from it - they just wanted to acknowledge the tragic event.>>
    KHQ.COM - This Budweiser commercial was produced after the September 11th terrorist attacks. However, it hasn't been widely seen because Budweiser only aired it once so as not to benefit financially from it - they just wanted to acknowledge the tragic event.>>