Short-Lived Internet Outages Costs Local Moving Business - Spokane, North Idaho News & Weather KHQ.com

Short-Lived Internet Outages Costs Local Moving Business

SPOKANE, Wash. - A short-lived Internet outage which affected about 80,000 Century Link customers had a big impact on one customer.

Charles Lynch, the owner of Movers On Call, said his Internet was down for hours on Tuesday and Wednesday, which he said, "Really hurts my business."

Lynch said he advertises solely online which meant potential customers could not see his ad during the outage. Plus, he said, he could not communicate with customers since email was down. In fact, Lynch feared the outage cost him a $1,000 job.

"We need to do what we can to survive here in Spokane. There's not many jobs. So I've come up with this business," he continued. "We load and unload trucks, been here for eight years and we're paying the bills and getting by but we count on the Internet."

For all other 80,000 Century Link customers in Spokane and the surrounding areas, Internet was back up within the hour, according to Century Link Spokesperson Kerry Zimmer. The company had a failure with their domain name server Tuesday afternoon and technicians resolved the outage shortly after, Zimmer said.

Since KHQ contacted Century Link, a service truck was sent to Lynch's business to get him back up and running. At that time, the company realized Lynch's extended outage was an isolated incidence, due to what they described as problems with his personal computer modem.

Lynch's Internet was back up and running by 6pm Wednesday night.

  • Most Popular StoriesMost Popular StoriesMore>>

  • Steelers will stay in locker room during National Anthem in game against Chicago

    Steelers will stay in locker room during National Anthem in game against Chicago

    Sunday, September 24 2017 12:26 PM EDT2017-09-24 16:26:04 GMT

    PITTSBURGH - In the wake of President Donald Trump's remarks on Friday, many football players, teams, and other athletes have issued statements condemning the president. On Sunday several players have taken a knee during the National Anthem in response to Trump's statement that players who kneel should be fired.

    >>

    PITTSBURGH - In the wake of President Donald Trump's remarks on Friday, many football players, teams, and other athletes have issued statements condemning the president. On Sunday several players have taken a knee during the National Anthem in response to Trump's statement that players who kneel should be fired.

    >>
  • Hundreds gather to remember student killed in Freeman shooting

    Hundreds gather to remember student killed in Freeman shooting

    Saturday, September 23 2017 9:44 PM EDT2017-09-24 01:44:28 GMT

    SPOKANE, Wash. - On Saturday afternoon hundreds of people made their way to University High School to pay their respects and remember Sam Strahan, the 15-year-old student who was killed in a shooting at Freeman High School on September 13. The Spokane community came together to say their final goodbyes to Sam. 

    >>

    SPOKANE, Wash. - On Saturday afternoon hundreds of people made their way to University High School to pay their respects and remember Sam Strahan, the 15-year-old student who was killed in a shooting at Freeman High School on September 13. The Spokane community came together to say their final goodbyes to Sam. 

    >>
  • Colorado hikers rescue dog stuck on mountain for 6 weeks

    Colorado hikers rescue dog stuck on mountain for 6 weeks

    Saturday, September 23 2017 7:56 PM EDT2017-09-23 23:56:12 GMT

    PARK COUNTY, Colo. - Mountain climbers came together on social media to help rescue a dog stuck atop a 14,177-foot mountain in Colorado. A group dedicated to climbing so-called 14ers (mountains with elevations of at least 14,000 feet) worked together to find a dog stranded on Mt. Bross.

    >>

    PARK COUNTY, Colo. - Mountain climbers came together on social media to help rescue a dog stuck atop a 14,177-foot mountain in Colorado. A group dedicated to climbing so-called 14ers (mountains with elevations of at least 14,000 feet) worked together to find a dog stranded on Mt. Bross.

    >>
HD DOPPLER 6i
/