CRIME TRACKER: BBB Warns Of High Pressure Sales Scheme - Spokane, North Idaho News & Weather KHQ.com

CRIME TRACKER: BBB Warns Of High Pressure Sales Scheme

Posted: Updated:

KHQ.COM - The Better Business Bureau is warning about a deceptive sales scheme moving through Spokane telling people they've qualified for a free 2-day getaway. However, people are finding out that getaway comes with strings attached and dozens of hurdles, including several hidden costs.

Crime Tracker Kalae Chock talked to BBB Investigator Kris Byrum, who checked into the case.  Byrum says the scheme starts with a mailer that tells the recipient they've qualified for a vacation with a value of $1,400 value. 

The mailer says to call a number to learn more, but when you do, you find out you need to attend a 90 minute sales seminar.  You also need to bring along your spouse and your credit card number to a Spokane Valley hotel where these seminars are being held. However, some of the people who made it that far in the process still didn't get those vouchers.

Chelsea Maguire with the BBB talked to some of the people who attended that seminar.  She says "They say that people have been forceful, very rude, have bad customer service and nobody knows really what company this is that's hosting, which is really concerning. And we're not really sure if anyone gets the tickets at the end and how much you have to pay to get there."

The BBB says the company, known as  "Grand Travel Worldwide", operates under several different names. It stopped short of calling it a "scam" but said that this company is using "extremely deceptive practices." The BBB recommends the following rules of caution:

  • Before you attend any sales presentation, check with the BBB to see if there have been previous complaints.
  • Also, research your options to cancel a deal.
  • Be cautious of solicitations that don't disclose the name and address of the company.
  • Question claims that you've won something if you don't remember entering a contest.
  • Verify proof of high savings that seem to good to be true.

The BBB says any time you're faced with high-pressure sales it's easy to get flustered. It says not to be afraid to take your time before committing to a deal. You can even ask for time alone to review and discuss without the presence of the sales person.

  • Most Popular StoriesMost Popular StoriesMore>>

  • 44 Riverside homes destroyed or damaged in storm

    44 Riverside homes destroyed or damaged in storm

    Thursday, July 24 2014 3:46 PM EDT2014-07-24 19:46:53 GMT
    RIVERSIDE, Wash. - Many families were still at the Red Cross Shelter set up at Riverside High School in Riverside this morning.An afternoon storm destroyed or damaged 44 of their homes and knocked down close to 100 trees in Riverside Village Mobile Home Park.Many residents said the storm looked like a tornado as it swept through their neighborhood.>>
    RIVERSIDE, Wash. - Many families were still at the Red Cross Shelter set up at Riverside High School in Riverside this morning.An afternoon storm destroyed or damaged 44 of their homes and knocked down close to 100 trees in Riverside Village Mobile Home Park.Many residents said the storm looked like a tornado as it swept through their neighborhood.>>
  • Carlton Complex Fire now 52% contained

    Carlton Complex Fire now 52% contained

    Thursday, July 24 2014 3:45 PM EDT2014-07-24 19:45:02 GMT
    UPDATE: Officials say the massive wildfire that has destroyed about 150 homes in north-central Washington is now more than half contained.The rain and hail that fell on Wednesday, wasn't enough to extinguish the nearly 400-square-mile Carlton Complex of fires, but it gave crews a chance to dig lines along the south and east parts. The fire is 52% contained.>>
    UPDATE: Officials say the massive wildfire that has destroyed about 150 homes in north-central Washington is now more than half contained.The rain and hail that fell on Wednesday, wasn't enough to extinguish the nearly 400-square-mile Carlton Complex of fires, but it gave crews a chance to dig lines along the south and east parts. The fire is 52% contained.
    >>
  • Person injured by falling tree branches outside Spokane courthouse

    Person injured by falling tree branches outside Spokane courthouse

    Wednesday, July 23 2014 9:35 PM EDT2014-07-24 01:35:37 GMT
    One person was injured when strong winds caused tree branches to fall to the ground outside the Spokane County Courthouse in Wednesday afternoon.Fire crews and police officers told KHQ the person who was hit by the branches was quickly taken to the hospital.>>
    One person was injured when strong winds caused tree branches to fall to the ground outside the Spokane County Courthouse in Wednesday afternoon.Fire crews and police officers told KHQ the person who was hit by the branches was quickly taken to the hospital.>>
  • Top Stories from KHQTop StoriesMore>>

  • Boil-water advisories issued in several eastern Washington areas after storms

    Boil-water advisories issued in several eastern Washington areas after storms

    Friday, July 25 2014 5:45 AM EDT2014-07-25 09:45:06 GMT
    SPOKANE COUNTY, Wash. - The Washington State Department of Health believes some local water systems are at risk after severe storms moved through the area on Wednesday and they have issued some boil-water advisories. >>
    SPOKANE COUNTY, Wash. - The Washington State Department of Health believes some local water systems are at risk after severe storms moved through the area on Wednesday and they have issued some boil-water advisories. In Spokane and Pend Oreille counties, several water systems are under boil-water advisories:·>>
  • Progress being made on power outages

    Progress being made on power outages

    Friday, July 25 2014 4:12 AM EDT2014-07-25 08:12:58 GMT
    SPOKANE, Wash. - As of 9:30pm Thursday, there were still more than 20,000 customers without power in the Inland Northwest.>>
    SPOKANE, Wash. - As of 9:30pm Thursday, there were still more than 20,000 customers without power in the Inland Northwest. In a press release sent out Thursday night, Avista said they have 68% of the nearly 40,000 customers who lost power during Wednesday's severe thunderstorm have power again. There were still more than 12,000 customers without power, however. Avista said rein...>>
  • Post Falls Police: missing 11-year-old boy found

    Post Falls Police: missing 11-year-old boy found

    Friday, July 25 2014 4:11 AM EDT2014-07-25 08:11:28 GMT
    POST FALLS, Idaho - The Post Falls Police Department is asking for your help locating an endangered 11-year-old boy.>>
    POST FALLS, Idaho - Post Falls Police say 11-year-old Jeremy Yaken was found early Friday morning,  and he is safe.>>