8,000 Affected By Washington Health Plan Finder Glitch - Spokane, North Idaho News & Weather KHQ.com

8,000 Affected By Washington Health Plan Finder Glitch

Posted: Updated:
WASHINGTON -

SPOKANE, Wash. - As the deadline to enroll in a health insurance plan gets closer, more and more people are facing issues signing up for coverage.

The national health care website, healthcare.gov, has experienced a lot of problems. Since its launch, many have complained that the site freezes or won't let them finish filling out their personal information.

Here in Washington, there is a separate website to enroll in coverage called the Washington Health Plan Finder. While that site has had fewer technical issues, a new problem was announced Friday.

"Essentially some people were being told they were eligible for a higher tax credit than they were eligible for based on family size and their income, and it's approximately 8,000 people that were affected," said Washington Health Plan Finder Senior Communication Specialist Bethany Frey.

The system error has been corrected, but not completely resolved for those impacted. 8,000 insurance applicants were told they qualified for higher tax credits than they should have been because of the mistake. Those people now have plans that will cost them more than they originally thought.

Officials with the Washington Health Plan Finder say they will send notices in the mail to let people know if their plan is affected and that customers do not need to contact the call center for help. They also say they will work with people directly to help re-run their eligibility and help them switch plans if they can no longer afford the one they chose.  

Of the 8,000 people affected, more than 3,000 had already completely enrolled in a plan and submitted payments. However, those payments had not yet been processed and will not be until December.

The glitch was a result of an inconsistency between the Washington Health Plan Finder and the federal database of income amounts. However, even with this issue, those here in Washington are not facing many of the major issues facing other states.

"Aside from this glitch, most of what people are hearing on the national news doesn't affect us here in Washington state," Frey said. "We have about 35,000 people signed up at this point."

The deadline to enroll for coverage that starts January 1st, 2014 is December 15th. However, you can still enroll all the way up until March 31, 2014.

  • Most Popular StoriesMost Popular StoriesMore>>

  • BACK TO SCHOOL: See where your school ranks in performance

    BACK TO SCHOOL: See where your school ranks in performance

    Wednesday, August 27 2014 10:53 PM EDT2014-08-28 02:53:53 GMT
    SPOKANE, Wash. - Two schools in the Spokane area received top rankings based on a new assessment, according to the Washington Policy Center. Using assessments based on a study by the Washington State Board of Education, the Washington Policy Center ranked schools on an "A to F-" scale, with 14 percent of schools in in and around Spokane finishing with A's or B's.>>
    SPOKANE, Wash. - Two schools in the Spokane area received top rankings based on a new assessment, according to the Washington Policy Center. Using assessments based on a study by the Washington State Board of Education, the Washington Policy Center ranked schools on an "A to F-" scale, with 14 percent of schools in in and around Spokane finishing with A's or B's.>>
  • Throwback Thursday! Look At 'Sunshine Shelly' Through The Years!

    Throwback Thursday! Look At 'Sunshine Shelly' Through The Years!

    Thursday, March 20 2014 1:04 PM EDT2014-03-20 17:04:11 GMT
    KHQ.COM - It's throwback Thursday! Here is a slideshow we would like to share of Shelly Monahan through the years! For those of you who have been in Spokane for many years, and saw her through her "Sunshine Shelly" days, you will probably remember the Shelly from back in those days. Enjoy!>>
    KHQ.COM - It's throwback Thursday! Here is a slideshow we would like to share of Shelly Monahan through the years! For those of you who have been in Spokane for many years, and saw her through her "Sunshine Shelly" days, you will probably remember the Shelly from back in those days. Enjoy!>>
  • PHOTOS: National Dog Day!

    PHOTOS: National Dog Day!

    Wednesday, August 27 2014 2:02 PM EDT2014-08-27 18:02:10 GMT
    KHQ.COM - Tuesday, August 26th is when we celebrate man's best friend! It's National Dog Day! National Dog Day was created back in 2004, and it gives us a chance to stop and appreciate those who offer us their unconditional love, support, and acceptance: our pups! INSIDE>>>|Submit photos of YOUR dog!|>>
    KHQ.COM - Tuesday, August 26th is when we celebrate man's best friend! It's National Dog Day! National Dog Day was created back in 2004, and it gives us a chance to stop and appreciate those who offer us their unconditional love, support, and acceptance: our pups! INSIDE>>>|Submit photos of YOUR dog!|>>
  • Top Stories from KHQTop StoriesMore>>

  • USC senior's story of heroism called into question

    USC senior's story of heroism called into question

    Thursday, August 28 2014 1:04 AM EDT2014-08-28 05:04:34 GMT
    LOS ANGELES, Cali.- A fifth year senior at USC went from being praised, to being condemned, all in a matter of hours. On Tuesday Josh Shaw told media outlets he'd injured his ankle after jumping from a second-story window onto a concrete deck to save his nephew from drowning.>>
    LOS ANGELES, Cali.- A fifth year senior at USC went from being praised, to being condemned, all in a matter of hours. On Tuesday Josh Shaw told media outlets he'd injured his ankle after jumping from a second-story window onto a concrete deck to save his nephew from drowning.
    >>
  • Dog shot and killed by deputy in Spokane Valley

    Dog shot and killed by deputy in Spokane Valley

    Wednesday, August 27 2014 11:02 PM EDT2014-08-28 03:02:40 GMT
    SPOKANE VALLEY, Wash. - A Spokane County deputy shot and killed a dog Wednesday afternoon in Spokane Valley after he said the dog attacked him.>>
    SPOKANE VALLEY, Wash. - A Spokane County deputy shot and killed a dog Wednesday afternoon in Spokane Valley after he said the dog attacked him. The Sheriff's Office told KHQ the deputy was trying to return property to the home near Sprague and Henry. INSIDE>>>|RAW INTERVIEW from the dog's owner|>>
  • BACK TO SCHOOL: See where your school ranks in performance

    BACK TO SCHOOL: See where your school ranks in performance

    Wednesday, August 27 2014 10:53 PM EDT2014-08-28 02:53:53 GMT
    SPOKANE, Wash. - Two schools in the Spokane area received top rankings based on a new assessment, according to the Washington Policy Center. Using assessments based on a study by the Washington State Board of Education, the Washington Policy Center ranked schools on an "A to F-" scale, with 14 percent of schools in in and around Spokane finishing with A's or B's.>>
    SPOKANE, Wash. - Two schools in the Spokane area received top rankings based on a new assessment, according to the Washington Policy Center. Using assessments based on a study by the Washington State Board of Education, the Washington Policy Center ranked schools on an "A to F-" scale, with 14 percent of schools in in and around Spokane finishing with A's or B's.>>