8,000 Affected By Washington Health Plan Finder Glitch - Spokane, North Idaho News & Weather KHQ.com

8,000 Affected By Washington Health Plan Finder Glitch

Posted: Updated:
WASHINGTON -

SPOKANE, Wash. - As the deadline to enroll in a health insurance plan gets closer, more and more people are facing issues signing up for coverage.

The national health care website, healthcare.gov, has experienced a lot of problems. Since its launch, many have complained that the site freezes or won't let them finish filling out their personal information.

Here in Washington, there is a separate website to enroll in coverage called the Washington Health Plan Finder. While that site has had fewer technical issues, a new problem was announced Friday.

"Essentially some people were being told they were eligible for a higher tax credit than they were eligible for based on family size and their income, and it's approximately 8,000 people that were affected," said Washington Health Plan Finder Senior Communication Specialist Bethany Frey.

The system error has been corrected, but not completely resolved for those impacted. 8,000 insurance applicants were told they qualified for higher tax credits than they should have been because of the mistake. Those people now have plans that will cost them more than they originally thought.

Officials with the Washington Health Plan Finder say they will send notices in the mail to let people know if their plan is affected and that customers do not need to contact the call center for help. They also say they will work with people directly to help re-run their eligibility and help them switch plans if they can no longer afford the one they chose.  

Of the 8,000 people affected, more than 3,000 had already completely enrolled in a plan and submitted payments. However, those payments had not yet been processed and will not be until December.

The glitch was a result of an inconsistency between the Washington Health Plan Finder and the federal database of income amounts. However, even with this issue, those here in Washington are not facing many of the major issues facing other states.

"Aside from this glitch, most of what people are hearing on the national news doesn't affect us here in Washington state," Frey said. "We have about 35,000 people signed up at this point."

The deadline to enroll for coverage that starts January 1st, 2014 is December 15th. However, you can still enroll all the way up until March 31, 2014.

  • Most Popular StoriesMost Popular StoriesMore>>

  • Manhunt in Peone Prairie for man believed to be armed

    Manhunt in Peone Prairie for man believed to be armed

    Thursday, July 31 2014 9:28 AM EDT2014-07-31 13:28:59 GMT
    SPOKANE COUNTY, Wash.- At 6pm Wednesday evening two people arrived at their home, in Peone Prairie, and found two men in the process of ransacking it. This happened at a home near East Moffat and North Forker Road, northeast of Spokane.. >>Details on manhunt inside>>
    SPOKANE COUNTY, Wash.- At 6pm Wednesday evening two people arrived at their home, in Peone Prairie, and found two men in the process of ransacking it. This happened at a home near East Moffat and North Forker Road, northeast of Spokane. >>Details on manhunt inside
    >>
  • PHOTOS JUST IN: Devastation from Carlton Complex; 300 homes burned

    PHOTOS JUST IN: Devastation from Carlton Complex; 300 homes burned

    Saturday, July 26 2014 12:07 AM EDT2014-07-26 04:07:59 GMT
    TWISP, Wash. (AP) - The Okanogan County Sheriff says the Carlton Complex wildfire has many more homes than previously thought. Sheriff Frank Rogers said Friday that the Carlton Complex fire has consumed about 300 homes this month. His office previously placed the number at 150, but he said then he knew it would rise.>>
    TWISP, Wash. (AP) - The Okanogan County Sheriff says the Carlton Complex wildfire has many more homes than previously thought. Sheriff Frank Rogers said Friday that the Carlton Complex fire has consumed about 300 homes this month. His office previously placed the number at 150, but he said then he knew it would rise.>>
  • WILDFIRE ALERT: Neighbors tackle brush fire with shovels; can't get it out

    WILDFIRE ALERT: Neighbors tackle brush fire with shovels; can't get it out

    Wednesday, July 30 2014 10:02 PM EDT2014-07-31 02:02:00 GMT
    SPOKANE, Wash.- Wednesday afternoon a brush fire broke out south of Spokane off Highway 195, near W Smythe and N Maple road. The fire is burning in a residential area and neighbors we talked to say they are very worried about their homes. It's not clear how the fire started, but when nearby homeowners saw smoke they ran out with shovels to try and stamp it out.>>
    SPOKANE, Wash.- Wednesday afternoon a brush fire broke out south of Spokane off Highway 195, near W Smythe and N Maple road. The fire is burning in a residential area and neighbors we talked to say they are very worried about their homes. It's not clear how the fire started, but when nearby homeowners saw smoke they ran out with shovels to try and stamp it out.
    >>
  • Top Stories from KHQTop StoriesMore>>

  • Manhunt in Peone Prairie for man believed to be armed

    Manhunt in Peone Prairie for man believed to be armed

    Thursday, July 31 2014 9:28 AM EDT2014-07-31 13:28:59 GMT
    SPOKANE COUNTY, Wash.- At 6pm Wednesday evening two people arrived at their home, in Peone Prairie, and found two men in the process of ransacking it. This happened at a home near East Moffat and North Forker Road, northeast of Spokane.. >>Details on manhunt inside>>
    SPOKANE COUNTY, Wash.- At 6pm Wednesday evening two people arrived at their home, in Peone Prairie, and found two men in the process of ransacking it. This happened at a home near East Moffat and North Forker Road, northeast of Spokane. >>Details on manhunt inside
    >>
  • IN CASE YOU MISSED IT: KHQ special, 'Beyond the Fire Lines' airs again on SWX

    IN CASE YOU MISSED IT: KHQ special, 'Beyond the Fire Lines' airs again on SWX

    Thursday, July 31 2014 9:27 AM EDT2014-07-31 13:27:29 GMT
    KHQ.COM - Since the devastation of the Carlton Complex fire, we've heard hundreds of heartbreaking stories from people who have lost everything, to those who refuse to let the firestorm break their spirits. From communities rallying together, to the heroes on the front lines, all that and more inside "Beyond the Fire Lines.">>
    KHQ.COM - Since the devastation of the Carlton Complex fire, we've heard hundreds of heartbreaking stories from people who have lost everything, to those who refuse to let the firestorm break their spirits. From communities rallying together, to the heroes on the front lines, all that and more inside "Beyond the Fire Lines."
    >>
  • Green Bluff grass fire: 3 buildings destroyed at Walker's Farm

    Green Bluff grass fire: 3 buildings destroyed at Walker's Farm

    Thursday, July 31 2014 12:55 AM EDT2014-07-31 04:55:05 GMT
    GREEN BLUFF, Wash.- A fire that broke out Wednesday afternoon at a farm on Green Bluff was 100% contained by 6pm. The fire started on property owned by Walker's Farm. Fire crews were called out to the farm about 2:30pm.
    >>
    GREEN BLUFF, Wash.- A fire that broke out Wednesday afternoon at a farm on Green Bluff was 100% contained by 6pm. The fire started on property owned by Walker's Farm. Fire crews were called out to the farm about 2:30pm.

    >>