URM Credit Fraud Still Impacting Shoppers - Spokane, North Idaho News & Weather KHQ.com

URM Credit Fraud Still Impacting Shoppers

SPOKANE, Wash. -

It has been two weeks since we first learned of the credit card fraud at URM stores, but the issue still has not been completely resolved. Many customers told KHQ they have stopped shopping at the stores altogether, while others are still going, but are not using their credit cards.

"Normally when I would go to those stores I would use my debit card, but I don't do that anymore because I'm afraid," said shopper Bernice Davis.

Places like Rosauers, Yoke's, and Trading Co. Stores still are not processing payments as they normally would. Many places are only accepting cash or checks, making a trip to the grocery store for many people we spoke with a hassle.

"I've heard it happened to my coworkers and I just haven't gone there," said shopper Shanoha Fitzaugh.

At some stores like the Rosauers in Brownes Addition, customers can still use their credit cards. However, they can only be swiped at one card reader that uses a dial up connection that is not affected by the cyber attack.

"When we went through Rosauers they have their card receivers covered up, so that you can't run your card through," said shopper Judy Mapp. "So, it's either check or cash."

In a statement, URM said, "This process takes a few more minutes at the checkout stand and we ask you for your patience."

As a result of the extra time, customers say they have noticed less people in the grocery stores.

"It was kind of sad, it wasn't as busy as it should've been, but I just was prepared and went in with cash," said shopper Kathy Rider.

Right now, the investigation into how this happened is still ongoing. However, in a statement, URM says they think the cyber attack targeted data found on the magnetic strip on the back of credit cards. The company says that information is typically used to make counterfeit cards.

If you have shopped at any of the URM stores, it is a good idea to keep checking your bank statements because fraudulent charges could still show up.

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