URM Says Cyber Attack Has Been Blocked; Credit/Debit Card Use Re - Spokane, North Idaho News & Weather KHQ.com

URM Says Cyber Attack Has Been Blocked; Credit/Debit Card Use Resumes

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URM says customers may now resume using credit, debit, EBT, and gift cards in all member stores. URM says customers may now resume using credit, debit, EBT, and gift cards in all member stores.
SPOKANE, Wash. -

In a press release issued Monday night, URM Stores said they have put enhanced security measures into place to block the cyber-attack that focused on stealing vital customer information. URM says customers may now resume using credit, debit, EBT, and gift cards in all member stores. 

URM CEO Ray Sprinkle said, "We are incredibly grateful to our customers for their patience and understanding. We are humbled by their support and continue to extend our sincere apologies for the frustration and inconvenience caused by this incident." 

About two weeks ago, many customers began noticing the accounts to their cards had been hacked, and many reported all of their money being gone. The attack caused many popular stores to shut down their card machines and only take cash as a form of payment. Some stores brought out older technology and used a card reader that functioned on a dial-up connection. As a result, many of those stores experienced fewer customers

While URM says the attack has been blocked from continuing, they still say any card used before the attack was blocked could have been accessed and may still be used to make fraudulent purchases. So if you used your card before the attack was blocked at any URM store, you should continue to check your bank account for unauthorized purchases. 

If you have any questions, URM still has a dedicated call center open. You can call 877-237-7408, Monday - Friday, 9am-7pm and 10am-2pm on Saturday. You can also find up to date information from URM's website: www.urmstores.com under the "Credit/Debit Card Announcements." 

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