Diner owner receives praise, backlash for yelling at crying 2-ye - Spokane, North Idaho News & Weather KHQ.com

Diner owner receives praise, backlash for yelling at crying 2-year-old

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Darla Neugebauer, the owner of Marcy's Diner says she snapped at the young girl when she just couldn't take it anymore. Darla Neugebauer, the owner of Marcy's Diner says she snapped at the young girl when she just couldn't take it anymore.
The original post on Marcy's Diner Facebook page The original post on Marcy's Diner Facebook page
The follow up post the next day The follow up post the next day
PORTLAND, Maine -

I do not like crying, screaming children. I do not like them in the rain, I do not like them on a train. Not in a box, not with a fox. Ok, if I saw a crying screaming 2-year-old next to a fox, I'd probably call that cause for concern and stop to help. No one likes a crying screaming kid. I'm not a parent, but I don't think even parents like their crying, screaming children throwing tantrums. 

Most times however, the parents recognize the problem and take the child to a spot away from everyone else as a courtesy so they can calm down. If that doesn't happen, most of us just grin and bear it. But the owner of a diner in Portland, Maine had heard enough of a screaming 2-year-old recently and let not only the parents, but the child have it too. 

Darla Neugebauer, the owner of Marcy's Diner (what happened to Marcy?) says she snapped at the young girl when she just couldn't take it anymore. 

Neugebauer says it all started when the parents ordered three pancakes for their daughter. 

"Three for this kid. A 2-year-old. Three pancakes bigger than her head," Neugebauer told local media.

Perhaps diving into the three cranium-sized flap jacks would've hushed the child. It would at least give her a task. A goal to accomplish. Something to set her hungry, angry mind at ease. At least for 15 minutes. But that never happened according to Neugebauer. 

"They didn't even feed them to her," Neugebauer said. She claims the little girl wanted to eat the pancakes, but her parents wouldn't let her have them. So she started crying. Loudly. Neugebauer says she asked the group to leave or take the girl outside, but they didn't. In fact, according to Neugebauer, the girl continued to cry for nearly an hour. That's when she lost it. 

"All I said was, I slammed my hands on the counter and said 'this needs to stop!' meaning her screaming and I pointed at her. And she looked at me and she stopped. And her parents said 'Are you screaming at a child?' Yes I am. And she shut up," Neugebauer said as she recalled the incident. 

The girl became quiet after being yelled at, but the girl's parents became upset. And of course, in 2015, when you're upset, you take your frustrations to social media. The parents left a comment on the diner's Facebook page calling what happened there the worst experience and wondering "who in their right mind would behave like this unless you are deranged."

Neugebauer replied to the post. And she didn't seem to change her stance saying in part "Yes I am f------ crazy & you are lucky i didn't get really F--ing nuts because being physical is not something I cower from."

The reaction online has been mixed. Some side with Neugebauer.

"Marcy's Diner 'sounds' like my kind of place, where children are seen but not heard. Good work on behalf of the manager, unlike the parents who must think they are the center of the universe," one Facebook user wrote. 

Others side with the parents. The mother of the child told a local TV station, “I felt helpless as a mom that, you know, I couldn’t do anything to help her. I can’t explain why there’s crazy people in this world that behave like that.”

Neugebauer is standing by her decision. 

"Life is full of choices, and you have to live with all of them. I chose to yell at the kid and it made her shut up. Which made me happy, it made my staff happy, it made the 75 other people in the restaurant happy. And they left. They may never come back, other people may not come in. Their loss really."
 

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