Comcast calls in extra help to restore service - Spokane, North Idaho News & Weather KHQ.com

Comcast calls in extra help to restore service

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The latest from Comcast The latest from Comcast
SPOKANE, Wash. -

Comcast reports Sunday that it has more than 100 employees in Spokane making repairs as power crews clear areas for access. They say extra employees from the other side of the state have volunteered to come to help out. Even with that extra help though, it may be some time before your service is restored.

In order to comply with safety regulations, Comcast repair crews must wait for the power company to complete its work on downed power lines before they can repair downed cable of fiber optic lines. Comcast says when they can't get to an area because the power crews are still working, they said workers in to assess the damage and prepare for repairs as best they can.

Comcast says that the majority of the time when electricity is restored your service will be restored. But sometimes you may have to do a power cycle to make sure everything is working properly.

You can follow other Comcast announcements here or here

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