A call for help answered quickly through social media - Spokane, North Idaho News & Weather KHQ.com

A call for help answered quickly through social media

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Social media helped Denise Gertsch get the help she needed. Social media helped Denise Gertsch get the help she needed.
SPOKANE, Wash. -

Denise Gertsch wrote in to KHQ’s Stephanie Vigil, saying: "I am an elderly and disabled home owner. I lost my roof and 2 doors and now cannot find anyone to help. All contractors I spoke with are booked and I need a simple tarp on the roof before snow hits. Insurance won't be able to get here till the 27th.”

After a post, there were dozens of responses wanting to help. Denise is grateful because she says things weren’t looking great a few days ago.

“The wind came whipping through here,” Denise says. “They took the roof tiles off my house, took both the screen doors out.”

But Denise couldn't do it herself because she's disabled. So she looked for help.

“I called every contractor I could think of in the book and they were all booked solid. Nobody was out there to help me.”

Her immediate reaction was panic.

“What would I do without a home? Where would I go? I mean it was scary.”

She was worried about the forecasted snow and protecting her home from more damage. But then she found Micheal through a post on Facebook.

“He’s a godsend. Thank god there was somebody,” she says.

He’s not a contractor, but he wanted to help, so he bought the supplies and took them to her home.

“It’s just what you do as a community,” says Micheal Chappell. “It's what my dad did when I was a kid."

Now, Denise is relieved.

“Thank God for social media. And thank God for Micheal,” she says.

Denise wants to give back. She says if someone is still without power and needs a warm place to sleep, you can feel free to ask her for help.

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