Update: Restaurant responds to mom upset with Rathdrum Taco Bell - Spokane, North Idaho News & Weather KHQ.com

Update: Restaurant responds to mom upset with Rathdrum Taco Bell

Posted: Updated:
Rathdrum Taco Bell Rathdrum Taco Bell
RATHDRUM, Idaho -

Update: Taco Bell's corporate office responded to KHQ's request for a statement on Monday. Taco Bell says the person who owns the franchise welcomes Kaiden in their restaurant. The full statement is below.

“Our franchisee welcomes this guest in his restaurant. He and his team members invited the customer and his mother back to the location to show how they work to create positive experiences for everyone.”

Previous coverage:

A Facebook post making the rounds is raising questions – is it a policy that’s gone too far or a misunderstanding? One mom says she posted it when she found out her 13-year-old son was asked to leave a fast food restaurant for no reason. 

Kaiden Pollard doesn't think he'll be going to Taco Bell much now after what he says happened on Thursday.

“As I'm walking up to order at the menu bar she says we also have furthered the policies you have to leave immediately after you get your food,” Pollard says.

His mom, Misty Shedenhelm, doesn't think it's fair.

“I know that kids hang out here,” Shedenhelm says. “But I have a problem when kids come in that are paying customers and they're not allowed to eat their food inside. It's 35 degrees outside.

Kaiden says it’s a hangout after school and he’s seen rowdy people there before. So he thinks there should be a policy, but “ they shouldn't be punished just because there's six or eight people that are doing bad stuff,” he says.

We reached out to corporate and the franchise owners and have not heard back. But, a manager told KHQ that there isn't a policy that discriminates against groups, like teenagers for instance.

But Shedenhelm thinks there still should be a change. “I don't think all kids should be lumped into one sum,” she says. “I think it should be addressed on a case-by-case basis.”

As soon as we get a response from Taco Bell, we will post it right here.

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