Spokane bar owner under fire for telling customer “This isn’t an - Spokane, North Idaho News & Weather KHQ.com

Spokane bar owner under fire for telling customer “This isn’t an immigration center”

Posted: Updated:
SPOKANE, Wash. -

A Spokane bar owner is facing criticism for comments he made to a customer.

According to Lo Heinen, the owner of Rick’s Ringside Pub told her “This isn’t an immigration center,” then pointed to the door and told her to leave.

“It kind of stunned me so I just turned around and left,” said Heinen. “I’m not going to be somewhere I’m not welcome.”

The incident unfolded last Friday when Heinen planned to meet up with a group of friends at the Garland District bar. Heinen’s driver's license was expired and when she showed the bartender her paper ID the owner of the bar, Rick Shontell, made the comments.

“I’ve never experienced anything like that,” said Heinen. “I’ve never had anything that was directed at me specifically in that manner.”

Heinen was born in American Samoa but has lived in Washington her entire life, including the last decade in Spokane.

Her husband posted what had happened on Facebook and a flurry of responses followed.

Hundreds of people criticized the bar and left terrible reviews on its Facebook page, including Mac and Jack’s Brewery who wrote, “Refusing service based on one's ethnicity goes against our core values as a brewery, for this reason we ask you no longer serve our beer at your establishment.”

The bar provided KHQ with the following statement Friday:

"Rick's Ringside Pub has always been dedicated to our customers and the Garland community. We are sincerely sorry for any offense that might have been taken by any unfortunate statement made in the bar. We look forward to rebuilding trust and confidence in the Spokane and Garland community."

Prior to this statement, Rick took to Facebook and wrote, “This is Rick and I wanted to apologize for what happened last night. I don't know why I said what I said but I made a huge mistake."

Heinen doesn’t consider the apology sincere, saying she hasn’t heard directly from Shontell.

Shontell told KHQ he regrets what he said and only meant the comments as a joke.

“I don’t think anyone would pay to see a standup from him,” said Heinen. “He’s not the best at jokes.”

  • Most Popular StoriesMost Popular StoriesMore>>

  • Pennsylvania man dies in crash at Trent and Barker in Spokane Valley

    Pennsylvania man dies in crash at Trent and Barker in Spokane Valley

    Wednesday, October 17 2018 3:12 AM EDT2018-10-17 07:12:28 GMT

    SPOKANE VALLEY, Wash. - Washington State Patrol reports one man has died and a woman is in the hospital after a crash at Trent and Barker in Spokane Valley Tuesday night. Investigators say 26-year-old John L. Scott of Lancaster, Pennsylvania,  was headed westbound on SR 290 east of Flora in a 2012 Toyota Tacoma pickup when he crossed the center line into the oncoming lanes of traffic.

    >>

    SPOKANE VALLEY, Wash. - Washington State Patrol reports one man has died and a woman is in the hospital after a crash at Trent and Barker in Spokane Valley Tuesday night. Investigators say 26-year-old John L. Scott of Lancaster, Pennsylvania,  was headed westbound on SR 290 east of Flora in a 2012 Toyota Tacoma pickup when he crossed the center line into the oncoming lanes of traffic.

    >>
  • 20-year-old man killed in crash near Rathdrum

    20-year-old man killed in crash near Rathdrum

    Tuesday, October 16 2018 8:49 PM EDT2018-10-17 00:49:00 GMT

    RATHDRUM, Idaho -  Idaho State Police have identified the man killed in a crash near Rathdrum Tuesday. Troopers responded to Chase Road, west of Rathdrum, around 1:15 p.m. Investigators say 20-year-old Brady Robert McPhail of Osburn, Idaho, was traveling eastbound in a white 2010 Buick Lucerne when he went into the westbound lane of traffic.

    >>

    RATHDRUM, Idaho -  Idaho State Police have identified the man killed in a crash near Rathdrum Tuesday. Troopers responded to Chase Road, west of Rathdrum, around 1:15 p.m. Investigators say 20-year-old Brady Robert McPhail of Osburn, Idaho, was traveling eastbound in a white 2010 Buick Lucerne when he went into the westbound lane of traffic.

    >>
  • Alleged drug dealer arrested after standoff

    Alleged drug dealer arrested after standoff

    Wednesday, October 17 2018 2:39 AM EDT2018-10-17 06:39:36 GMT

    A man was arrested on two warrants, including a felony charge for allegedly dealing drugs, on Tuesday. John C. Buchanan was arrested after a brief standoff with SPD's Patrol Anti-Crime Team (PACT). Police said he refused to come out of his home on Broad Avenue and North Haven Street. Police said Buchanan attempted to flee through a window, but shortly ran back into his building. Buchanan faces two charges: a felony charge for possession of narcotics with intent to dis...

    >>

    A man was arrested on two warrants, including a felony charge for allegedly dealing drugs, on Tuesday. John C. Buchanan was arrested after a brief standoff with SPD's Patrol Anti-Crime Team (PACT). Police said he refused to come out of his home on Broad Avenue and North Haven Street. Police said Buchanan attempted to flee through a window, but shortly ran back into his building. Buchanan faces two charges: a felony charge for possession of narcotics with intent to dis...

    >>
HD DOPPLER 6i
/
  • Top Stories from KHQHomeMore>>

  • California students baked cookies with human ashes; police investigating

    California students baked cookies with human ashes; police investigating

    Wednesday, October 17 2018 2:27 PM EDT2018-10-17 18:27:27 GMT

    Police say they are investigating a report that a Northern California high school student mixed her cremated grandfather's ashes into homemade cookies and shared them with several classmates.    Davis Police Lt. Paul Doroshov on Wednesday said two students baked the cookies and shared them with at least nine classmates at their public charter high school 15 miles (24 kilometers) west of Sacramento on Oct. 4.    

    >>

    Police say they are investigating a report that a Northern California high school student mixed her cremated grandfather's ashes into homemade cookies and shared them with several classmates.    Davis Police Lt. Paul Doroshov on Wednesday said two students baked the cookies and shared them with at least nine classmates at their public charter high school 15 miles (24 kilometers) west of Sacramento on Oct. 4.    

    >>
  • US home construction falls 5.3 percent in September

    US home construction falls 5.3 percent in September

    Wednesday, October 17 2018 1:02 PM EDT2018-10-17 17:02:48 GMT

    U.S. home construction fell 5.3 percent in September, a sign that rising mortgage rates may be weighing on the market.    The Commerce Department says that housing starts slipped last month to a seasonally adjusted annual rate of 1.2 million, down from 1.27 million in August. So far this year, starts have increased 6.4 percent. But the pace of homebuilding has downshifted since May.    

    >>

    U.S. home construction fell 5.3 percent in September, a sign that rising mortgage rates may be weighing on the market.    The Commerce Department says that housing starts slipped last month to a seasonally adjusted annual rate of 1.2 million, down from 1.27 million in August. So far this year, starts have increased 6.4 percent. But the pace of homebuilding has downshifted since May.    

    >>
  • Avista customers in Kettle Falls will experience an outage on Oct. 22

    Avista customers in Kettle Falls will experience an outage on Oct. 22

    Wednesday, October 17 2018 11:54 AM EDT2018-10-17 15:54:36 GMT
    Are you being overcharged by Avista?Are you being overcharged by Avista?
    Are you being overcharged by Avista?Are you being overcharged by Avista?

    Avista will be performing infrastructure upgrades near Kettle Falls on October 22.   Customers in Kettle Falls and the surrounding areas will experience an outage starting October 21 at 11:59PM till 6AM on October 22. Approximately 762 customers will be affected by the outage.  Customers who will be impacted by the outage will be notified. 

    >>

    Avista will be performing infrastructure upgrades near Kettle Falls on October 22.   Customers in Kettle Falls and the surrounding areas will experience an outage starting October 21 at 11:59PM till 6AM on October 22. Approximately 762 customers will be affected by the outage.  Customers who will be impacted by the outage will be notified. 

    >>