Things are not always how they seem... especially on the interne - Spokane, North Idaho News & Weather KHQ.com

Things are not always how they seem... especially on the internet

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KHQ.COM - A woman who booked a hotel in Vietnam using the website Booking.com, was a little surprised to see what the hotel swimming pool looked like in real life. Jenny Kershaw was staying at the Mari Gold Hotel and Apartment and when she went to check out the pool, the lengthy, clear water pool pictured online, looked much different in person.

Kershaw tweeted out the two photos saying, "Our hotel pool in Vietnam...booking.com VS reality. We’ve been done there."

The photo has had more than 76,000 retweets and 154,000 likes. Booking.com actually reached out to her to apologize for the misunderstanding and encouraged her to file a complaint saying, "Hi Jenny, our support team can definitely look into this and help you with a complaint. We recommend sending the photos to customer.service@booking.com, including your confirmation number. Our team will get back to you as soon as is possible."

Jenny responded saying her intent wasn't to file a complaint, she just found humor in the situation.

Jenny also noted that the photo on the booking website has been update to say "new photo" and it's also now advertized as a "free jacuzzi."

 



 

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