A local woman feels trapped in her own home. Thieves recently stole the car charger she needs for her oxygen tank. The victim said while it's relatively worthless to the crooks who stole it, it's a lifeline for her.
"Please know you made my life really really difficult," victim Laura Camacho said. "It would really be nice if you would return it, no questions asked. Bring it back, or just throw it in my yard."
That's what the victim wants the car prowlers who targeted her to know.
"(The charger) makes it possible to get out of my house for more than two hours at a time," she said.
Laura said the past few months have been horrible. She said her body is failing her and doctor's aren't sure why.
"Whenever I move my arms, my saturation levels drop dangerously low," she said. "They're waiting to see what's causing that."
She is reliant on her oxygen tanks during that process.
"It's lifesaving," she said.
But it also limits where she can go and for how long. Recently, she finally got a portable car charger. Three days later, thieves crept in, leaving her housebound and heartbroken yet again. She says the company she must use to play middleman between her insurance company and the distributor, left he feeling hopeless.
"They just give you the runaround," she said. "They won't give you answers. It's just waiting, waiting, waiting. One of my girlfriends said you help people."
And because of the distributor, Inogen, once again, Hayley can do just that. Inogen makes the car charger Laura needs. Within seconds of Hayley explaining the situation to a staff member, arrangements were finalized to mail out to Laura immediately, free of charge. Why? They say it felt like the kind thing to do.
"It was refreshing to know good things do still occur," she said.